Cheval Blanc Paris, Training Modules

The pitch

25 modules to train teams in the Art of Hosting before the Opening

Support the opening of Cheval Blanc Paris with an immersive training program consisting of 25 modules, aimed at conveying a shared vision of the Art of hospitality according to Cheval Blanc. Beyond the standards, it is about establishing a culture of service, an attitude, a sensitivity, a way of being that is coherent, demanding, and deeply human.

Customer

White Horse

Vertical

II - CORPORATE

hospitality

apprentissage

employer branding

human resource

Portée des travaux

Editorial

Recording

Post-production

The pitch

25 modules to train teams in the Art of Hosting before the Opening

Customer

White Horse

Vertical

II - CORPORATE

hospitality

apprentissage

employer branding

human resource

Portée des travaux

Editorial

Recording

Post-production

Aperçu

Statistics

learning modules deployed before the opening

Cheval Blanc ambassador teams trained in advance of the opening

unified and embodied service culture

learning modules deployed before the opening

unified and embodied service culture

Cheval Blanc ambassador teams trained in advance of the opening

Educational intent

Form teams that don't just "do" luxury, but embody it. Transform every interaction into a memorable experience. Make service a silent, precise, elegant language. These modules are not courses. They are rituals of transmission.

Gallery

Impact & Results

A structuring device for the opening of the palace, deployed among all teams. The program establishes a shared culture and transforms each interaction into a memorable experience.